![]() ![]() For further help or feedback, please see the Laserfiche Support Site. Once the service has stopped, type NET START IISADMIN and press Enter. You can find the most up-to-date help files for the latest version at Current Online Laserfiche Product Help Files. Answer: Type NET STOP IISADMIN and press Enter. This documentation is specific to version 9.0. Read the statuses displayed in the Command Prompt window to ensure IIS stops and restarts.Type IISReset into the command prompt, and press ENTER.Note: If you have User Access Control on, right-click Command Prompt and select "Run as administrator". (You may need to search for the Command Prompt program first.) ![]() (The Start screen doesn't have a specific place to type "cmd," just type the letters with the Start screen showing.) Tip: If you are running Windows 8 or Windows Server 2012, type "cmd" from the Start screen. Click Start on the machine the Workflow Web Service is installed on.If you make certain configuration changes or encounter a problem in which the Workflow Web Service becomes unavailable, you may need to reset IIS. The Workflow Web Service, a necessary component for starting business processes from a Laserfiche client application, requires IIS Basic Authentication and ASP.NET on the machine that hosts the Workflow Web Service. ![]()
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